Starting life as just a betting exchange, Betfair has now grown into one of the biggest names in online gambling, enticing millions of players to try out its sumptuous choice of casino products.
You might be asking yourself, is Betfair Casino worth playing at, and does it provide a good experience when compared to other options on the market?
In this Betfair Casino review, we will break down every aspect of their offering.
We’ll look at crucial metrics like safety, game variety, bonuses and promotions, banking, mobile apps and more.
Each category will be rated out of 5 stars, so you can see the good and the bad, so you’ll get an unbiased and objective overview of whether or not Betfair Casino is worthy of your time.
In this review, we'll be rating the main features of the casino using a qualitative, points-based system.
These points will be converted into ratings in stars.
For more information on how we test online casinos view here.
Overall Rating – 3.9 stars
Overall, we rate Betfair Casino 3.9 stars, based on a total score of 55 and an average of 78%.
Betfair has a wide range of fun games, safe payment options, and a nicely designed desktop site that makes playing straightforward.
The welcome bonuses are not very high but offer decent value, while customer service can be slow at times, but is dependable.
However, the mobile app is rudimentary and could do with an improved, slicker interface with more features, enabling a better user experience.
We would suggest Betfair as a safe and legit option for UK players seeking a strong all-around experience.
Here’s a breakdown of how Betfair Casino performed:
Category | Points | Star rating |
|---|---|---|
Safety | 10 | 5 stars |
Bonus & promotions | 7 | 3.5 stars |
Games & software | 8 | 4 stars |
Mobile casino app | 7 | 3.5 stars |
Website experience | 8 | 4 stars |
Deposits & withdrawals | 8 | 4 stars |
Customer service | 7 | 3.5 stars |
Here’s a rundown of the overall pros and cons of Betfair Casino:
Pros
Licensed and secure
Cutting-edge 128-bit SSL encryption
20+ years of ethical operations
Huge progressive jackpots
Various payment options
Cons
The mobile app lacks the features of the website
Short 7-day bonus expiration
Game variety is less than some competitors
Safety – 5 stars
Betfair Casino takes your security as seriously as you do, using best-in-class encryption, authentication protocols, and independent audits to keep player data and funds away from unscrupulous parties.
As a seasoned broker with tier-1 regulatory oversight and decades of ethical trading, you can rely on our transparency, integrity, and security.
Licences
Betfair is licensed by the UK Gambling Commission and Malta Gaming Authority.
These are two of the most reputable gambling regulators in the world.
To keep these licences, Betfair is independently audited on a regular basis to ensure full compliance with stringent requirements around player protection, financial procedures, security, game fairness and more.
This involves ensuring funds are stored in segregated accounts, carrying out identity and age verification checks on players, providing players with self-exclusion tools and offering resources for responsible gambling advice.
Their games, as well as poker, are also certified under the Alderney Gambling Control Commission, which means that they must meet their standards as well.
These robust and crystal clear licensing arrangements offer assurance of utmost integrity.
Security
Betfair employs 128-bit SSL encryption as used by leading banks, ensuring that your financial transactions and personal data submitted via their site stay safe.
This prevents any unauthorized access to sensitive information.
They also use advanced firewalls, DDoS prevention and sophisticated fraud monitoring systems.
For security reasons, players can also enable a strong two-factor authentication, which will require them to enter a one-time SMS code in addition to the password each time they want to log in.
These steps seriously decrease the risk of other users gaining access to your account.
Combine SSL protection with deposit limits, reality checks and self-exclusion, and you’ve got extra protection too.
Track Record
As a long-established, publicly traded and profitable company of over 20 years, Betfair Sports has cultivated immense trust in the UK.
Millions of customers played safely on our platform, and there were no major cases of things going wrong.
Their long track record and large size create pressure to uphold impeccable safety standards for clients and investors.
Pros
Tier 1 UKGC and MGA licensing
Cutting-edge 128-bit SSL encryption
Robust independent security audits
20+ years of ethical operations
Cons
None
Bonus & Promotions – 3.5 stars
Betfair Casino’s bonus offerings for UK players provide a mix of incentives for newcomers to the platform, with a focus on live casino and slot games.
Welcome Bonus
Betfair Casino’s welcome incentive for new UK and IRL customers is a straightforward yet appealing offer.
By depositing and playing £10 on Betfair Live Casino, players are rewarded with a £5 bonus.
This bonus is credited automatically and comes with a very low wagering requirement of just 1x, which is significantly lower than the industry standard.
Players have 7 days to meet this requirement, which is a relatively short period but manageable given the low wagering condition.
The maximum win from this bonus is capped at £500, providing a decent potential return for a minimal initial stake.
How to Redeem
Sign up as a new customer and complete your verification.
Opt in to the promotion via the Casino promotions hub.
Deposit and spend a minimum of £10 on eligible Live Casino games.
A £5 bonus with 1x wagering will be automatically credited.
Wager the bonus within 7 days before it expires.
Note that deposits using E-Wallets are not valid for this promotion.
Promotions
In addition to the welcome bonus, Betfair Casino entices players with a separate offer of 50 free spins upon signing up with the promo code CASF51.
Players must opt in, verify their phone number, and launch any eligible game to enjoy the initial free spins.
A further 50 free spins are available once a player opts in again, deposits, and spends £10.
This two-tiered approach to free spins caters to both slot enthusiasts and those looking to try their luck without a significant upfront investment.
Comparative Offers
When compared to other online casinos in the UK market, Betfair’s welcome bonus is unique in its low wagering requirement and focus on live casino games.
The £5 bonus for a £10 play is modest, but the 1x wagering is a standout feature, making it easier for players to turn the bonus into withdrawable cash.
The free spins offer is also competitive, providing a total of 100 spins with a small £10 deposit and spend, which is on par with many other online casinos that often require a larger deposit for a similar number of spins.
Pros
Low 1x wagering requirement on the £5 live casino bonus
The welcome bonus is easy to claim with a simple opt-in and deposit
The offer of 100 free spins is generous and split into two parts for extended enjoyment
A wide range of eligible games to fulfil the wagering requirements
Cons
The £5 bonus is relatively small compared to some other casinos’ welcome offers
The 7-day time limit to use the bonus may be short for some players
E-Wallet deposits are excluded from the promotion
Games & Software – 4 stars
Betfair Casino provides players with a bustling lobby full of titles and games thanks to their partnership with leading software provider Playtech.
With over 400 high-quality games to choose from, most players will find plenty to keep them entertained for hours on end.
Games Available
Betfair Casino has a large gaming collection that covers all of the most popular types of casino games.
While it's not the biggest around, the 400+ games are nevertheless decently varied.
Slot Games
With around 130 titles, covering almost a third of the games in total at Betfair.
There's a wide range of themes and features to suit all types of slot enthusiasts.
Some player favourites include:
Age of Gods slots – Playtech’s hugely popular progressive jackpot series
Buffalo Blitz – High volatility for big win potential during the bonus round
Top Gun – Movie movie-branded slot that ties in with the recent sequel
Rainbow Riches – Classic low variance Irish-themed slot
From video slots to progressives and everything in between, slot enthusiasts will not be disappointed.
Card Games
Fans of digital blackjack at Betfair Casino have a choice of over a dozen varieties.
Variations such as Blackjack Switch, Double Attack and Perfect Pairs offer an element of surprise to the basic game to keep things interesting.
Other card offerings consist of baccarat, casino poker games and video poker.
Table Games
Aside from blackjack, players can also discover nearly 10 types of roulette and even a handful of baccarat releases.
Sadly, there are no dice games like craps or sic bo.
However, the addition of casino hold 'em, red dog, and 3-card brag brings back some more table game variety.
Video Poker
Among the 10 video poker selections, you’ll find most of the usual offerings like Jacks or Better and Deuces Wild.
However, rarer variants like Megajacks would also make a great addition to the budding library.
Jackpots
Accounting as a part of the Playtech network, Betfair Casino is home to some of the biggest online progressive jackpot slots.
Popular titles include:
Gladiator - Regularly reaches into the millions
Age of Gods series – Megajackpots often hit 7 figures
Jackpot Giant – Has exceeded $6 million in the past
This huge prize potential across over 45 jackpot games keeps players coming back.
Live Games
Betfair offers a live dealer feed from Playtech.
Multiple camera angles immerse players in the action as approachable croupiers host various games.
There are many live table game options:
Live Roulette Prestige Roulette
Live Blackjack Soiree Blackjack
Live Baccarat Squeeze
With multiple variants per game type available 24/7, players have plenty of choice in finding their preferred live casino experience.
Software
Betfair Casino operates on a proprietary platform and offers over 400 games, most of which are from premier developer Playtech.
130+ slots, table games, video poker, live dealer.
Playtech are one of the biggest names in casino game development.
They have been creating top games for the sector for more than two decades.
Their games are certified fair and use random number generation to ensure fair play.
Pros
400+ games from leading developer Playtech
Huge selection of slots with various features
Quality live dealer games are available 24/7
Massive progressive jackpot potential
Great optimisation for mobile play
Cons
The game library is less extensive than some competitors
No dice or craps games offered
Mobile Casino App – 3.5 stars
Rather than one all-encompassing casino app, Betfair provides an assortment of game-focused specialist downloadable including the Betfair Casino & Roulette app, Betfair Live Casino & Roulette app, and Betfair Poker Games app.
This serves players who enjoy particular casino games well, but more flexible gamblers may be concerned about running out of storage on their phone across multiple apps.
Look and Feel
The Betfair Casino mobile app is sleek and modern, with a simple user interface that focuses on the most important games.
The main menu at the bottom allows swift access between the slots, roulette, blackjack, video poker and jackpot games.
We particularly enjoy the search bar at the top, which allows you to quickly search for your favourite game.
As you move throughout the app, animations and transitions between pages are swift and seamless.
However, the more compact setup does mean the loss of some elements from the desktop original, such as jumping directly to your favourite game.
But otherwise, all of the quality and immersive experience of the main site remains.
User Experience
Betfair Casino's app is simple and quick to download, install and open.
We had it up and running on our iPhone within a minute.
Log in using your existing Betfair account credentials.
There is no need to open another account.
The homepage showcases the best games on offer at any one time, along with current promotions and jackpots.
You can click on any game tile for a brief synopsis and start playing as soon as you’re ready.
The process of browsing games, placing bets and monitoring your bankroll is still easy to use on mobile.
The game variety is smaller than the full desktop casino, but still solid for an app with over 200 slots and table games.
Performance is swift with no discernible slowdown or drop-out even in the more resource-heavy 3D slots.
Check out our roundup of the best casino apps in the UK to see how Betfair Casino compares.
Pros
Slick, user-friendly interface
Good variety of high-quality mobile games
Generous welcome bonuses and promotions
Secure encryption technology
24/7 customer support via live chat
Cons
Occasional login/geolocation issues
Can’t access some advanced statistics
Website Experience – 4 stars
Betfair Casino gives players a slick, contemporary website with an intuitive layout that makes it easy to find games and promotions.
Look and Feel
Betfair Casino site is clean and sophisticated in its design, with black and yellow being the main colours of the site.
The layout is well laid out, with clear menus across the top allowing you to jump between the various casino games, the latest promotions, banking and help sections.
Visual banners display current promotions front and center.
The overall look is simple yet elegant, much like you would imagine a high-class casino to be.
Despite being primarily focused on casino gaming, Betfair has not neglected its sportsbook connections, with more subtle links such as live sports odds appearing in the header.
It allows for cross-promotion without taking focus off the great casino offering.
User Experience
Navigating Betfair Casino’s website is easy with all menus and links exactly where you’d expect them to be, getting you to the information you’re looking for instantly.
The search functions allow you to easily find your favourite games at the click of a button.
Betfair also has a casino app that you can download to your mobile device.
You can play your favourite games
Register in minutes.
The responsible gambling tools, such as deposit limits, session timers and self-exclusion, are easy to find.
To protect your account and your funds, there are a lot of banking options, including for quick
One key area that could offer an improved customer experience, despite the overall ease of use of the site in general, is the promotions page.
While it shows current bonuses, more details up front would increase transparency, like playthrough requirements and expiry dates.
Pros
Slick modern interface
Easy navigation
Mobile compatibility
Quick registration and verification
Cons
Promotion details are not readily visible
Occasional slow loading
Deposits and Withdrawals – 4 stars
Betfair Casino offers users a variety of convenient banking options for making deposits and withdrawals.
Deposits
When adding money to your account, you can choose from debit/credit cards, PayPal, Paysafecard, and more.
The minimum deposit amount is £10 across all methods.
Deposit transactions are processed instantly in most cases, allowing you to begin playing real money games right away.
Betfair has partnered with trusted payment providers to ensure the secure handling of your personal and financial data.
Making a Deposit
Select your preferred payment method
Enter the deposit amount (£10 minimum)
Provide any details requested
Confirm the transaction
Funds should appear in your account immediately after.
Withdrawals
Requesting a payout from Betfair is simple, and withdrawals are processed promptly.
The minimum withdrawal amount is £10 across all methods.
When using an e-wallet like PayPal, withdrawn funds reach your account within 24 hours in most cases.
Bank transfers take 1-3 business days, while debit/credit card withdrawals are completed in 3-5 days.
Making a Withdrawal
Follow the withdrawal instructions in your account dashboard.
Processing times vary by method.
Pros
Numerous deposit and withdrawal options
Minimum deposits/withdrawals are only £10
Fast processing for e-wallet payouts
Cons
3-5 day wait for card withdrawals
Transaction fees apply for some methods
Customer Service – 3.5 stars
There are great moments in Betfair Casino’s customer service, thanks largely to its 24/7 live chat option and fast response time.
The lack of phone support and the alleged inconsistency in quality of service demonstrate there is still room for improvement.
Live Chat
Betfair Casino's live chat service is a great way for users to get the immediate help they need.
Available 24/7, it connects you with knowledgeable agents who can tackle a wide array of problems, from technical glitches to betting inquiries.
The service is both convenient and efficient, and there is very little waiting time even during peak times.
Response Time
Betfair is particularly strong in response times with their live chat service.
Our own experience bears out the general consensus that connecting to an agent generally happens quickly, usually within no more than a couple of minutes.
This extends to their social media, where they're prompt in replying to customer queries.
Lacking Support Channels
Although their live chat is extremely strong, Betfair Casino's customer service network lacks phone and email support, so it isn't perfect.
In an age when we often solve the world's riddles with a straight answer, that's quite the disadvantage.
Not having these familiar support avenues can deter users who value or need those channels for peace of mind.
Pros
24/7 live chat availability
Quick response times
Active social media engagement
Cons
No phone support
Email support is not mentioned
Final Thoughts
With a broad range of fun games, safe banking options, and a well-designed desktop site, Betfair Casino offers a seamless and user-friendly playing experience.
Although the welcome bonuses aren’t the biggest compared to some other sites, they do offer a fair value.
And even though customer service can be slow at times, they will eventually be of assistance.
The mobile app may be basic, but it still allows you to play on the go.
We would recommend Betfair Casino for players seeking a trustworthy and legitimate casino option.
It covers the basics well and provides a solid experience.
Players in the UK who want the biggest bonuses or advanced mobile features may also want to check out some of the other best UK sites.
However, if you’re looking for a fun gaming experience in a safe gaming environment, Betfair Casino is on the money.
